Kyle Salem, Ph.D.

Kyle Salem earned his doctorate in biomedical engineering from Case Western Reserve University and has completed the Kellogg Management Institute at the Kellogg School of Management at Northwestern University. Kyle worked for Siemens Medical Solutions MRI Research & Development division, serving as the primary scientist supporting its second 3 Tesla MRI scanner in the U.S. He also managed U.S. R&D Collaborations for MRI for two years. In 2005, Kyle joined Cassling Diagnostic Imaging, where he held a number of roles from strategic sales executive through vice president of Corporate Strategy and Development. It was during this time that he learned about the considerable challenges of managing health care, and was able to focus on how industry could strengthen community health care by lowering cost and increasing quality and efficiency. Kyle is passionate about the future model of care coordination, payment reform and new technologies in health-care delivery.
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Recent Posts

Ushering in the Next Generation of Care Coordination

Posted by Kyle Salem, Ph.D. on 7/25/16 1:36 PM

The extent of a hospital’s reach is changing. As the industry shifts towards value-based care, hospitals and health systems must think beyond its walls and work to coordinate care across the continuum, so patients can smoothly transition to the next care setting—until they ultimately return to wellness.

Until now, care coordination has been an incredibly inefficient process. Although most hospitals are adept at managing care within their organizations, it becomes more difficult when looking past the hospital setting. The problem is hospitals don’t have consistent and reliable methods for communicating with post-acute facilities and monitoring patient care. This is especially troubling because hospitals are being asked to take on more financial responsibility for patient outcomes after patients are discharged. Programs like the Comprehensive Joint Replacement (CJR) initiative from the Centers for Medicare & Medicaid Services (CMS) now require hospitals to coordinate care, signaling CMS is comfortable making these organizations the center of gravity for patient outcomes.

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Topics: Care Coordination, Care Transitions

Using Technology-enabled Care Coordination to Boost Quality Outcomes

Posted by Kyle Salem, Ph.D. on 6/6/16 10:30 AM

June 6, 2016 - Becker's Hospital Review

"Improve quality, optimize efficiency and reduce costs" is a mantra that healthcare organizations all over the country repeat as they aim to navigate new payment models on leaner budgets. To turn these goals into reality, forward-thinking hospitals and health systems are bolstering efforts to communicate with post-acute facilities, physician practices and other care locations.

These organizations realize that without strong care coordination between settings, there is greater risk for errors and unfavorable outcomes, in addition to potential increases in length of stay (LOS) or unnecessary readmissions. In the same vein, the Centers for Medicare and Medicaid Services (CMS) has introduced new reimbursement models, such as the Comprehensive Care for Joint Replacement (CJR) model, where effective communication and care coordination between hospitals and other settings aren't just a good idea, they're required to reduce risks and promote quality outcomes.

A key opportunity for elevating cross-continuum communication is the hospital discharge and post-acute placement process. Historically, the process of transitioning patients from one care setting to another has proven fragmented and inadequate. As a means to achieve better outcomes and to mitigate financial risk, organizations are turning to technology to optimize workflows and ultimately improve care quality and satisfaction.

There are many ways that technology can be used to improve post-acute activities and nearly all bring laborious processes, clerical inefficiencies and potential gaps into which care can fall short to the forefront.

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Topics: Healthcare IT, Healthcare Technology Solutions

Enhance Patient Satisfaction and Engagement Using Technology-enabled Care Coordination

Posted by Kyle Salem, Ph.D. on 5/25/16 8:36 AM

May 24, 2016 - Becker's Hospital Review

Hospitalized patients often experience a multitude of feelings—anxiety, fatigue and fear, not to mention possible pain. For those who require further treatment or recovery at post-acute facilities, a poor transition can heighten these feelings, adding stress to an already difficult situation.

Historically, post-acute patient placement has been a manual, somewhat impersonal process. Although case managers or discharge planners usually give the patient a list of possible post-acute facilities to consider, they commonly leave research and decision-making entirely up to the patient and his or her family. Additionally, when it comes time to transfer out of the hospital, the patient's medical record might—quite literally—travel on his or her lap to the receiving facility. Sharing medical records and discharge activities in such a disjointed, unconnected, way can lead to medication or medical errors, gaps in care and even unfavorable outcomes.

Discharges like these don't afford much opportunity for high-touch care, which most patients need during transition periods. Moreover, these types of discharges don't guarantee patients will transfer to a facility that is prepared to receive them or that can effectively meet their clinical or personal needs. If individuals are inappropriately placed, it can affect their overall satisfaction, as well as their clinical outcomes and readmission risk.

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Topics: Healthcare IT, Healthcare Technology Solutions

Strategies for Managing Post-Acute Risk: Key Steps for Hospitals

Posted by Kyle Salem, Ph.D. on 5/16/16 12:51 PM

Published by Becker's Hospital Review

Every day, hospitals assume more risk as they enter into payment arrangements that directly tie their reimbursements with care quality and cost containment.

This is clearly apparent in the Centers for Medicare and Medicaid Services (CMS) Comprehensive Care for Joint Replacement (CJR) model that went into effect on April 1, 2016. Up to this point, participation in similar bundling models has been optional, but this is the first time that CMS is requiring hospitals to participate in a value-based care initiative without the ability to opt out.

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Topics: Healthcare Reform

Interoperability Helps—But is it Enough?

Posted by Kyle Salem, Ph.D. on 3/7/16 11:23 AM

During a keynote address during the HIMMS 2016 Conference and Exhibition, HHS
Secretary Sylvia Burwell announced a broad industry initiative to improve health data interoperability, information sharing and patient engagement. Heavy hitters that have taken the pledge include HHS, Epic and Cerner.

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Topics: Healthcare IT, EHRs

Predictions for Health Care in 2016 and Beyond

Posted by Kyle Salem, Ph.D. on 1/26/16 1:21 PM

 crystal_ball.jpgWriting a set of health care predictions for the coming year isn’t an easy task. The industry changes so fast, and then in many ways, so slowly. To make predictions for 2016, I really had to come back to the global ideas that are shaping health care as we know it. So let me start there. I think there are four key trends in the health-care industry that we should continually keep our eye on. They are:

  • Consolidation
  • Consumerism
  • Access
  • The Shift to Value

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Topics: Healthcare Reform, Value-based payment models

EHRs Don't Go Far Enough: It's Time to Put the Whole Patient into the Equation

Posted by Kyle Salem, Ph.D. on 7/9/15 3:31 PM

Many believed the electronic health record (EHR) would be the panacea to managing patient medical information. While these systems have many merits, the extent of data sharing capability necessary to ensure continuity of care isn't among them. In fact, EHRs were never designed with interoperability in mind. So, what is the next step that needs taken to be sure patients' care is coordinated, compliant and effective?

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Topics: Care Coordination, EHRs

Reducing Readmissions: A Better Way

Posted by Kyle Salem, Ph.D. on 5/19/14 10:14 AM

Did you know that nearly 80 percent of serious medical errors involve miscommunication during patient transfers? Doesn’t that illustrate the need for accurate and timely information exchange in discharge planning?

There’s got to be a better way—one that benefits patients and providers.

Hospitals are employing nontraditional best practices to improve communication and avoid penalties. Consider the following strategies many facilities use to support robust patient care across the continuum.

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Topics: Post-acute Care, Care Coordination, Reducing Readmissions