Susan O'Malley, M.D.

Dr. Susan O’Malley is a former emergency room doctor, author and the owner and Medical Director of Madison Med Spa in Madison, CT. She also has served as a Cassling Investing in You webinar speaker. Her book, Tough Cookies Don’t Crumble: Turn Set-Backs into Success, outlines the strategies that transformed her from college drop-out and secretary to emergency room doctor and entrepreneur. When she’s not keeping women beautiful at the spa, Dr. O’Malley helps leaders transform obstacles into victories by teaching perseverance and resilience. To learn more, visit

Recent Posts

3 Tips to Make You a Better Leader

Posted by Susan O'Malley, M.D. on 5/22/17 7:32 AM

As a former emergency room physician, each time I stepped onto the ER floor, I was leading a different team. The patients, staff and challenges were different, but the fundamental leadership principles remained the same.

You don’t have to be the CEO of an organization or the manager of a department to be considered a leader. We’re all leaders, and how we conduct ourselves impacts the morale and productivity of those around us. No matter your role in the organization, you will face different situations, people and challenges. Leadership is subjective; results are not.

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