Cultivating Patient Engagement

Posted by Jill Reeves, MHA on 2/20/17 8:00 AM

It stands to reason that patients who engage in their care after hospital discharge are more likely to achieve favorable long-term health outcomes and prevent unnecessary hospital readmissions. Unfortunately, some patients are not as engaged as they could be. In fact, about half of medications are not taken as prescribed, and people often miss follow-up appointments, therapies or other treatments as ordered. Whether this is deliberate or due to a lack of understanding or resources, hospitals and healthcare providers must find ways to effectively and efficiently reach out to patients after they leave the hospital—especially those at risk of readmission—to encourage care plan adherence.

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Topics: Patient and Family Engagement

Empowering Patients to Engage and Follow Care Plans Post Discharge

Posted by Mary Kay Thalken, RN, MBA on 4/11/16 9:00 AM

As health care has evolved, the patient’s role in following his or her care plan after discharge has increased, and hospitals need to find ways to help patients help themselves. According to The Advisory Board Company’s Annual Health Care CEO Survey, 45 percent of hospital executives are interested in identifying patient engagement strategies. It’s no secret that engaging patients in their care is essential to care quality, increasing patient satisfaction and, ultimately, achieving positiveoutcomes. However, when the patient leaves the hospital it can be a challenge to sustain patient engagement, especially when it comes to maintaining communication and overseeing care continuity.

Though patient and family engagement can be tough once a patient is out of sight, there are ways to facilitate communication, continue oversight and ensure patients follow established care plans.

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Topics: Care Transitions, Patient and Family Engagement, Patient Outcomes

Making Sense of Weak Signals: Health-Care Systems Can Break the Code

Posted by Jill Reeves, MHA on 5/6/15 8:14 AM


Following the bombing of Pearl Harbor, many Americans wondered how it was possible for the enemy to attack us on our soil. How did the Japanese military “sneak” into our airspace and kill and injure so many citizens and military personnel?

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Topics: Care Coordination, Care Transitions, Patient and Family Engagement, Healthcare IT

The Brave New World of Patient Involvement in Care

Posted by Wayne Sensor on 4/14/15 10:15 AM


It’s no secret to anyone that health care is an ever-evolving industry. But some people and organizations in health care are stepping into the brave new world of inviting patient and family advisors to partner on projects related to quality and safety.

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Topics: Post-acute Care, Care Coordination, Care Transitions, Patient and Family Engagement, Patient Satisfaction, Healthcare IT

Part II: Four Steps to Maintain Patient Engagement after Discharge

Posted by Mary Kay Thalken, RN, MBA on 5/5/14 12:37 PM

Editor’s Note: This is the second of a two-part blog series. Read the first blog here.

In my blog last week, I talked about the fact that engaging patients in their care is essential to care quality, increasing patient satisfaction and achieving positive patient outcomes.

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Topics: Post-acute Care, Care Coordination, Care Transitions, Patient and Family Engagement, Patient Satisfaction

Part I: Four Steps to Maintain Patient Engagement after Discharge

Posted by Mary Kay Thalken, RN, MBA on 4/28/14 11:24 AM

Editor’s Note: This is the first of a two-part blog series. Read the second blog here.

It's no secret that engaging patients in their care is essential to care quality, increasing patient satisfaction and, ultimately, achieving positive patient outcomes.

Read More

Topics: Post-acute Care, Care Coordination, Care Transitions, Patient and Family Engagement, Reducing Readmissions